Read answers to frequently asked questions about AAN's job application process.

Why do I have to apply online?

When you apply online, your resume goes directly to the recruitment specialist responsible for the posted position, expediting the process of getting your information to the decision makers. Our online application system also makes your resume or candidate profile searchable by every recruitment specialist around the world.

How do I apply online?

To apply online, you must create an account and candidate profile. (

To create a profile, you will first create a username. When deciding on a username, pick something that is easy to remember.  The system is case sensitive and will not accept spaces in a username.

Once you have created a username, you will select a password. Please use the following criteria when selecting a password:

  • Must contain between 6 and 32 characters
  • Must contain at least one upper or lower case letter 
  • Must contain at least one numeric character (0123456789)
  • Must not contain more than two identical consecutive characters (AAA, iiii, $$$$$ ...)
  • Must not contain your username

If you have forgotten your username and/or password, use the "Forgot Your Password" and/or "Forgot Your Username" links found on the login page to retrieve your username and/or reset your password.

You do not need to create a profile for each position. You can use the same account to apply for multiple jobs and to be notified of positions that match your qualifications and interests.

Your profile allows you to keep track of the positions for which you have applied. Your profile also:

  • Provides confirmation that your application has been accepted
  • Allows you to edit submitted applications up until the posting closing date
  • Notifies you via email of jobs that match your skills and interests

What happens after I submit my resume online?

Once we receive your resume, the recruitment specialist responsible for filling the open position will review it. All applications received will be reviewed. If your experience is found to be a close match to the position’s requirements, we will contact you by email or phone to discuss your background in more detail. If there is no match, your resume information will be added to our tracking system and made available to all recruitment specialists within AAN to potentially consider for other open positions.

How long will it be before I hear from you?

You will receive an immediate online acknowledgement of the receipt of your resume information. If there is a close match to the requirements of the posted position, we will contact you by email or phone for further discussions. Additionally, you can access your account/profile at any time to check the status of your application.  

How will I know if you received my application or profile?

All completed applications are automatically acknowledged by a confirmation email sent immediately following submission. We are unable to respond to inquiries regarding the status of individual applications.

Should your qualifications meet the stated requirements of the posting for which you have applied, a recruiting team member or hiring manager may contact you to arrange an interview. Given the volume of applications we receive, we regret that only those applicants selected for an interview will be contacted. 

Do you accept resumes via email?

Applying online is the fastest way to get your resume to us. In some instances, a designated email address is listed with the posting. Only in these instances is it appropriate to submit your information via email.

What kind of files can I attach to my candidate record?

You can attach a copy of your resume if you wish to submit it with your candidate record. We recommend that you attach a generic resume, as attached files are visible on all job applications. You may attach files in the following formats: Word (.doc, .docx), Excel (.xls, .xlsx), Rich Text Format (.rtf), Text (.txt), Hypertext Markup Language (.html), and Portable Document Format (.pdf).

If the position asks you to submit references and other materials, you can submit these documents with your application. Please note that the search tool that recruiters use to search for candidates will not be able to analyze the content of some attached files (mostly image files and zip compressed files).

Once you attach a file, you are unable to edit the document. Please be cautious when removing attachments, as they may be associated with active submissions. Removing and re-uploading a file will not automatically attach it to the job submission with which the prior file was associated.

Please note that you may upload a maximum of 10 attachments to your profile.

Can I delete my resume(s)?

You cannot delete any files. However, you can edit existing documents if you need to change or update content.

What is AAN's interview process?

In general, if your background and qualifications appear to be a match to the position requirements, the recruitment specialist will contact you for a brief qualifying phone interview. In some cases, a member of the hiring department handles this initial screening. If you are selected to move forward in the interview process, you will be invited to interview in-person (or face-to-face using a technology platform) with the hiring manager. Depending on the role, you may also be asked to interview with other members of the department and/or senior management. The interview process allows you to learn as much as you can about the group, the role, the expectations, and the growth opportunities. It is also your time to tell us why you should be the candidate of choice.

How do I search for jobs on your site? 

View open positions, click on the AAN Job Opportunities page.

What should I do if I experience technical difficulty during the application process?

Send an email to

How do I review/update my profile?

To review and update your profile, follow these steps:

  1. Access the Career Section
  2. Under Candidate Profile section on the right-hand side of the Careers page, click "Access My Profile"
  3. Accept the Privacy Agreement Statement
  4. Login with your username and password
  5. To make modifications, click "Edit" next to the relevant section (e.g. Interests, Personal Information, Work Experience, Education & Certifications, and Additional Attachments)
  6. Make the required change(s) in that section
  7. Click "Save and Continue"

How do I make changes to an application I have submitted?

You can review and make changes to your application prior to the closing date. To review or update your application, follow these steps:

  1. Access the Career Section
  2. Click on "My Jobpage" tab
  3. Accept the Privacy Agreement Statement
  4. Login with your username and password
  5. Under the Completed Submissions section, find the job that you want to review or update
  6. Click "View/Edit Submission"
  7. To make modifications, click "Edit" next to the relevant section (e.g. Personal Information, Education & Certifications, Work Experience, etc.)
  8. Make the required change(s) in that section
  9. Click "Save and Continue"
  10. Repeat steps 8 to 10 if necessary
  11. Click "Submit" when all changes and updates are completed

You will see the message "Thank You! Process Completed.” This acknowledges that the updates to your application have been submitted and received.